From bookstores to cloud computing, Amazon keeps us guessing which industry they will disrupt next. Amazon had their sights set on disrupting the retail pharmacy industry starting with their 2018 acquisition of PillPack, a mail order pharmacy which provides customized “daily dispensing” packs for patients taking multiple medications. On November 17, 2020, Amazon announced it is entering the pharmacy space with two new pharmacy products: Amazon Prime prescription savings benefit and Amazon Pharmacy. Amazon Pharmacy will provide customers the ability to order prescriptions through their platform and obtain delivery within days.
This announcement comes as many states begin to reinstate COVID-19 restrictions and more Americans look to receiving their medications via mail to avoid exposure. While this new offering provides consumers an additional access point to their medication, it is important to consider the implications across the pharmacy benefit industry. Continue reading