Our Personal Insurance professionals take ownership in serving our clients. Contact a member of our team to learn more about how we can serve your unique coverage needs or discuss your current insurance program.
Traci Wiley
Traci WileyAccount Executive | twiley@scottins.com | 804.441.6821
Traci joined Scott in 2004 and serves clients in Richmond, Virginia, and throughout North Carolina. Traci works hard to build trusting relationships with her clients based on integrity and her core professional values. Outside of Scott, Traci enjoys sharing life experiences and quality time with her family including family vacations, sports, sharing nightly dinners and supporting the community.
Susan Womack
Susan WomackAccount Executive | swomack@scottins.com | 434.455.3000
Susan joined Scott Insurance in 2012 and serves clients in the Lynchburg and Roanoke, VA areas as well as Nashville and Knoxville, TN. With years of experience in the insurance industry and designations as a Certified Insurance Counselor (CIC) and Accredited Customer Service Representative (ACSR), she excels in navigating complex insurance landscapes to serve middle-market and affluent clients. Outside of her professional endeavors, Susan cherishes spending quality time with family and exploring new destinations and cultures.
Camryn Fitzgerald
Camryn FitzgeraldAccount Executive | cfitzgerald@scottins.com | 804.545.2205
Camryn joined Scott in 2024 and serves clients throughout Virginia and the Southeast region. In her role, she protects her clients’ assets and mitigates their risk through personal lines insurance solutions tailored to each client’s unique needs. Camryn’s background is in Corporate Finance, where she worked with Fortune 500 companies and cultivated an eye for detail and a strategic mindset. She entered the insurance world to make a meaningful impact on individuals’ lives.
For client service needs or requests, please use the information below to contact your Personal Account Manager:
Emily Heavner
Personal Account Manager
eheavner@scottins.com
434.455.3016
Pam Staton
Personal Account Manager
pstaton@scottins.com
434.832.2108
Kelly Walton
Personal Account Manager
kwalton@scottins.com
434.832.2109
Rhonda Bryant
Personal Account Manager
rbryant@scottins.com
434.832.2121
Melissa Garland
Personal Account Manager
mgarland@scottins.com
434.832.2106
Allie Miller
Personal Account Manager
amiller@scottins.com
434.832.2175