Performance Thinking

Expert information and solutions for your business.

Forrest Belcher

Before joining Scott, Forrest worked in the group benefits industry for 11 years providing customized solutions and cost management strategies to achieve client objectives. Most recently, he worked in a leadership role at Guardian Life Insurance, managing a benefits team responsible for new sales, implementation and client retention.

Forrest graduated from the University of Dayton with a bachelor’s degree in marketing. He is a member of the Society for Human Resource Management (SHRM).

Russell Carter

Prior to joining Scott, Russell was a National Account Manager for Fahrenheit IT in Richmond, VA. In this role, he managed a geographically diverse sales team that worked to provide clients with high quality candidates and deliver customized staffing and project solutions. Under his management, the staffing and consulting firm experienced yearly growth of account revenue and gross margin. Russell earned his Masters in Business Administration in finance from the University of Texas at Dallas.

Kristen Kiger

Coupled with her prior experience in mid-market B2B consulting, Kristen helps clients navigate the insurance marketplace and proactively improve their risk management programs.

Kristen is a graduate of the The University of North Carolina at Charlotte where she earned a Bachelor of Arts in Psychology with a minor in Spanish.  She holds her Property and Casualty license and is currently pursuing her CIC designation.

Kristen is committed to the Charlotte community. She holds leadership roles with several organizations, including the YMCA Board  and Board of Trustees at Harrison Church. Additionally, Kristen volunteers her time with Teen Reach and as a team leader for the American Foundation for Suicide Prevention’s annual awareness walk.


Michael Shinn

Prior to joining Scott, Michael was a Sales Manager for Lexus of Cool Springs. Under his management, the dealership became the highest volume Lexus dealer in the state for three consecutive years and earned the distinction of being a League of Elite Lexus dealer recognizing their annual sales volume and high consumer index score. Michael received his bachelor’s degree in business administration from Cumberland University.

Jimbo Hardison

Prior to joining Scott, Jimbo was a Sales Team Leader for Total Quality Logistics. In this role, he managed a team of of sales representatives to attain sales targets and surpass expectations of customers. Jimbo relocated from South Carolina to open the TQL office in Richmond. He earned his Bachelor of Arts in Business Economics with a minor in Government from Wofford College in Spartanburg, S.C.

Jimbo is actively involved in the community, participating in local Richmond Chamber of Commerce networking events and fund-raising activities for Episcopal High School.