Job Openings

Personal Lines Analyst – Lynchburg VA

With 150 years’ experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies.  We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services.  An employee-owned company, we are one of the largest independent agencies in the Southeast and have Captive Insurance operations in Grand Cayman and Vermont.  For 23 years, we have earned the distinction of a Best Practices Agency and have consistently been ranked among the top 30 agencies in the country by Reagan & Associates. Scott has nine offices across North Carolina, South Carolina, Tennessee and Virginia. Our employee owners enjoy a strong, team-centric culture, excellent benefits and retirement programs. As an employee-owned company, our associates are more than employees; they are owners. This ownership creates a unique company culture and provides significant opportunities for our employee owners. We are driven by an entrepreneurial spirit and guided by out-of-the box thinking to deliver world-class service to our clients, primarily mid-market companies.

We currently have an opening for a Personal Lines Analyst in our Lynchburg, VA office.  If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we’d like to hear from you!


This position serves as the primary point of contact for our clients once a policy is issued.  A successful Personal Lines Analyst is able to adapt to change and effectively prioritize competing deadlines. 



  • Property & Casualty license or the ability to obtain within 90 days
  • Earn and maintain required designations
  • Excellent customer service skills
  • Superior organizational skills
  • Outstanding relationship building skills both internally and externally
  • Ability to anticipate client needs
  • Basic knowledge of Microsoft Word and Excel
  • Prior insurance experience desired, but not required



  • Instill trust with clients by displaying a professional and courteous demeanor at all times
  • Serve as a liaison for the client, Producer(s) and Underwriters
  • Educate clients on available products and coverages
  • Identify coverage gaps and opportunities for additional products and counsel clients on appropriate options
  • Conduct renewal reviews to identify remarket opportunities based on current rates and coverage needs
  • Contact client when a premium change occurs due to carrier changes
  • Maintain accounts in active status by collecting payment when account is in arrears
  • Create sense of urgency for client responses when renewal information is requested
  • Interact with clients via phone and/or written correspondence
  • Respond to all client requests received via email and/or mail in an efficient manner
  • Document all correspondence with clients and carriers in client management system
  • Maintain a current activity list in client management system


If you are interested in this position, please email your resume to


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